
FASTBACK MODEL 20 USER’S MANUAL 208714 - REVB00 41
PROBLEM SOLVINGXI
NOTE: Keep Superstrips in their boxes until ready
to use. Folded or bent strips can cause problems in
the binder.
If an error condition occurs, first turn the Power Switch
to Off, then open the machine. Inspect it for cleanliness,
a jammed strip, or foreign matter that may have become
lodged inside.
Check that the machine is clean and free of foreign
material or a jammed strip. Close the cover, and turn
the machine back On. If the error condition persists,
call your authorized Fastback® representative.
SYMTOMS POSSIBLE CAUSE PROBABLE
SOLUTION
Machine doesn’t work • No A.C. Power
• Fuse blown
• Power switch off
• Check power cable
• Replace fuse
• Press ‘I’ on switch
Machine is on, but no message
appears
• Program error •Turn power off, then
back on
Can’t insert strip • Clamp not closed
• Wrong strip width
• Press BIND button
• Use displayed width strip
Book not bound, and no strip
present
• Strip fed with wrong
side up
• Twisted or damaged
( “strip jammed”)
• Insert strip adhesive
side up
• Check inside for jammed
strip (note Clear Jam
animation).
Strip not aligned with end of
pages
• Wrong strip length
• Damaged strip
• Strip end needs
adjustment
• Check if strip matches
book length.
• Try again with a new strip
• Adjust in Strip End setting
Strip extremely askew, or only
partially bound to book
• Damaged strip
• Adhesive on binding surfaces
• Try another strip
• Clean binding surface
(Note Cleaning animation)
“Strip Jammed” message
appears.
• Strip jammed in feed bar • Check inside for jammed
strip (note Clear Jam
animation)
“Detection Error” message
appears
• Valid pattern not found
on inserted strip
• Insert strip with valid
pattern (note reinsertion
animation)
“Book Too Thick” message
appears
• Too many pages in book •Remove some pages or
bind in two documents
“Carriage Error” message
appears
• Internal adhesive buildup,
• strip or foreign matter
lodged inside
• Clean inside machine
• Remove jammed strip or
foreign matter
“T2 T3 Error” message appears • Internal adhesive buildup,
• strip or foreign matter
lodged inside
• Clean inside machine
• Remove jammed strip or
foreign matter
“Sensor T3 Error” message
appears
• Internal adhesive buildup,
• strip or foreign matter
lodged inside
• Clean inside machine
• Remove jammed strip or
foreign matter
“Motor T3 Error” message
appears
• Internal adhesive buildup,
• strip or foreign matter
lodged inside
• Clean inside machine
• Remove jammed strip or
foreign matter
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